Topic 'Re: [Cable HSI] Wifi question' in forum 'Mediacom' - dslreports.com

Re: [Cable HSI] Wifi question

Sat, 23 Feb 2013 15:12:48 EDT

MediacomChad posted : You're welcome. Hope you feel better soon :)

Re: [Cable HSI] Wifi question

Sat, 23 Feb 2013 12:35:30 EDT

EddieT posted : I've herd the guy came and got it set up but couldn't get the PS3 connected. I'm just waiting to get over a cold so I can go get it connected for her.

Thanks for the help Chad.

Re: [Cable HSI] Wifi question

Sat, 23 Feb 2013 07:46:13 EDT

MediacomChad posted : EddieT,

How did the install go? Is everything working properly for your grandmother? Please let me know if you or her need any further assistance!

Re: [Cable HSI] Wifi question

Mon, 11 Feb 2013 14:14:15 EDT

MediacomChad posted : Send me an IM and I will look over this for you.

Re: [Cable HSI] Wifi question

Mon, 11 Feb 2013 14:00:40 EDT

EddieT posted : Getting back to my question, or perhaps I should note you chad, what is the rates on wifi router and different internet prices for my area?

Re: [Cable HSI] Wifi question

Mon, 11 Feb 2013 12:44:05 EDT

MediacomChad posted : By default, techs are advised not to install third party routers as we do not support them and cannot guarantee that they will be setup properly. If the tech that comes out knows how to set it up and is willing to then it is up to him as to whether or not he wants to.

Re: [Cable HSI] Wifi question

Mon, 11 Feb 2013 01:14:14 EDT

EddieT posted : by conflict of interest, you mean your pocket books then I can see that being a problem.

Re: [Cable HSI] Wifi question

Sun, 10 Feb 2013 01:57:39 EDT

Anonymous posted :

said by StreatorTech:

From my experience, it depends on the tech doing the install if they will set up a personally owned router. I used to do it for customers, but I do not any longer as we offer a wifi product and I see that as a conflict of interest.

I still do it. Why not?
--
I speak for myself, not my employer.

Re: [Cable HSI] Wifi question

Sun, 10 Feb 2013 00:52:47 EDT

StreatorTech posted : From my experience, it depends on the tech doing the install if they will set up a personally owned router. I used to do it for customers, but I do not any longer as we offer a wifi product and I see that as a conflict of interest.

Re: [Cable HSI] Wifi question

Sun, 10 Feb 2013 00:02:41 EDT

EddieT posted : how much does it cost for renting a router?

Re: [Cable HSI] Wifi question

Sat, 09 Feb 2013 20:26:15 EDT

MediacomChad posted : Unfortunately we would not have access to the wireless router so we could not set that up remotely. Technicians are not required to set up additional equipment.

Re: [Cable HSI] Wifi question

Sat, 09 Feb 2013 19:46:28 EDT

EddieT posted : Not yet, she still has to buy a tablet. But I have another question.

Will mediacom set up wifi if she has her own router (instead of renting one from you)? And will the tech connect a PS3 and kindle fire to the wifi once set up?

Re: [Cable HSI] Wifi question

Thu, 07 Feb 2013 15:11:21 EDT

MediacomChad posted : Thank you for the recommendation.

Has the service been setup for your grandmother?

Re: [Cable HSI] Wifi question

Mon, 04 Feb 2013 13:42:38 EDT

EddieT posted : can't say I was happy with the cisco router I bought at the store, you guys should stock netgear, never had a problem with that brand.

Re: [Cable HSI] Wifi question

Mon, 04 Feb 2013 10:16:01 EDT

kb0nly posted : Which is a POS router... Had one here, it kept rebooting, overheating, and dying.

Re: [Cable HSI] Wifi question

Mon, 04 Feb 2013 09:14:21 EDT

MediacomChad posted : Our most common is the Cisco DPC3825

Re: [Cable HSI] Wifi question

Mon, 04 Feb 2013 01:44:54 EDT

EddieT posted : thanks for answering the question guys :)

Just curious, what router does mediacom use?

Re: [Cable HSI] Wifi question

Sun, 03 Feb 2013 22:16:37 EDT

kwbelt1 posted : Yes. The Kindle has a web browser built in. The router uses a browser based set up. Or as Chad said, if you rent a wireless modem from Mediacom he can set it up remotely for you.

Re: [Cable HSI] Wifi question

Sun, 03 Feb 2013 20:34:22 EDT

Anonymous posted :

said by EddieT:

She is still debating, I just want to know if it's possible that they can set up internet and wifi in her home without the use of a PC.

yes
--
I speak for myself, not my employer.

Re: [Cable HSI] Wifi question

Sun, 03 Feb 2013 19:20:57 EDT

EddieT posted : She is still debating, I just want to know if it's possible that they can set up internet and wifi in her home without the use of a PC.

Re: [Cable HSI] Wifi question

Sun, 03 Feb 2013 15:17:19 EDT

MediacomChad posted : If your grandmother needed the wireless set up I could take care of that for you here.

Re: [Cable HSI] Wifi question

Sun, 03 Feb 2013 08:12:56 EDT

Anonymous posted : Most techs have netbooks also tech support can configure the gateway from their end.
--
I speak for myself, not my employer.

[Cable HSI] Wifi question

Sun, 03 Feb 2013 01:09:36 EDT

EddieT posted : I have a question regarding mediacom's internet set up. My grandma has mediacom cable but no other services, she is interested in getting a kindle fire and you really need internet to use that. She really doesn't want to get a PC and as far as I know you need one to set up wifi.

So my question is, can mediacom somehow set up wifi in her home without the need of a computer?