Thanks Bryan, I did miss that message. I was working last night till 3:39AM and everything dropped for about 20 minutes.
I know the dorms use the Lehigh network, but there is a bunch of students in appts. It seems mainly after 7PM-7AM that I get 25 or less. The high latency and packet loss is when I drop VPN. My Shoretel phone drops, I can't work
I'm glad you are getting more gear in, this seemed to happen about a year ago too for 2 months.
Please let me know when the upgrade is scheduled. Everytime this dropped for a long period I need to get in a car and drive to our Bethlehem COLO to work. PITA
Make it easier on yourself, give all students a 10% RCN discount, and CAP their monthly bandwidth to 200GB. If you are moving more than that and also a student, it is not all legal traffic.
Or make a student deal but only on the 25M plan. On second thought it is not their money, a discount would do nothing.
Upgrade Sir!