reply to guppy_fish
Re: Bad Coax, call your landlord
said by guppy_fish:You're absolutely right, I am pretty sure that is the problem. I live in a condominium so I'm going to bring this issue to the next board meeting.
Since your in a multi-tenant building, the wiring is the responsibility of the landlord. You need new coax runs, Verizon can only use whats there.
Thats not necessarily true. Verizon techs can test the coax with their signal meter to find out if its adequate. Nobody can tell you that you need new coax runs except a tech on site. You can have a bad ONT and you can replace coax for no reason, dont think you want to go through all that. Get Verizon out there to test coax. They SHOULD have done it on installation day, unfortunately there are too many techs that skip this step now.
The reviewer doesn't have and ONT, its a MDU, and there is nothing Verizon can do about the building wiring as its owned be the Landlord.
Either I did not see, or he edited in later the VDSL portion of his review.