said by garys_2k:You mean this one? --> 732-528-2600
Someone once posted a direct phone number for Vonage's tier 2 support people, hosted in NJ instead of overseas. Searing ought to bring that up. Possibly these more technically inclined can help you by remotely setting up your box as a pass through device. I agree that the odds of your getting root access to it from Vonage are about zero.