I called to complain about the high prices and wanted to switch to Dish. Rep "repackaged" me, leaving me with the same services (Triple Play, no premiums, plus two programming tiers) for $25 less. Account now shows "Turbo Upgrade" at $0 per month and my speed went up from 15 to 20 now that I'm no longer on a grandfathered package.
Sometimes complaining brings results with TWC!