Re: [BC] Today - usage cut in half - 28 Days Later a $5 increase
Should have had the Telus rep explain to you how dropping the cap by half would mean an increase in sales and positive feedback.
If i was your average Internet user who only used facebook and looked for pics of puppies and kitties I would still have enough brain power to question how Halving your cap means more sales and positive feedback.
Oh I asked lots of questions, ( like how can Teksavvy be profitable with unlimited even when renting from Telus ??? ) The response is the same boiler plate script ... 10% ruining for the rest etc... it's like talking to brick wall. They are told to say this and that , they have no reason to question the all knowing voice from the top. As bimmerdriver said , we can all bitch a moan on here, it will take everyone calling them and complaining ( like I have done repeatedly ) to have any hope of them listening. Of course informing me that could go to another provider pretty much explains their position.
They are completely unaware that they actually have competition in the form of Teksavvy, the agent I spoke with had never even heard of Teksavvy . They believe that their only competition is Shaw they have pretty much matched rates with. I believe bimmerdriver received a similar response from Telus. It's easy to behave like an arrogant jackass when you believe your only competition is behaving like an arrogant jackass