VOIP etc > Voice Over IP - VOIP > VOIP Tech Chat > Pbxes.org with FPL stopped working w audio bypass disabled

Pbxes.org with FPL stopped working w audio bypass disabled

Ok this morning I received several calls with audio bypass enabled. Everything seemed to be working fine, then at around 10, incoming calls started going straight to voicemail again -- no ringing on the phones.

I tried disabling audio bypass on the trunk and that didn't work. So I started fooling around with PBXes settings again and I tried enabling "sendrpid", saved the settings and incoming calls started working again. So at this point I have audio bypass AND sendrpid enabled and incoming calls are working, but this is getting annoying. Why would audio bypass and sendrpid disabled work for almost 3 yrs and all of a sudden just stop working within a couple of days?

Any ideas??

After about 30 minutes of having sendrpid enabled, incoming calls have stopped working AGAIN!

I disabled sendrpid and incoming calls work again, but wtf!?!

Any help please?

Ok incoming calls stopped working again!!!!

This time I just submitted and re-applied the settings. This made me think it's a trunk outage from PBXes.org. I've gotten infrequent trunk outages from PBXes before but never this many in a few days.

Does ANYBODY have any ideas?

Before making changes----

1: check STATUS page.
2: go to Personal Info and do a Submit & Start
3: verify if problem still exists

Consider using another server (Miami, NY, Seattle)

Thanks for the reply zapattack.

1) What should I be looking for on the status page? All relevant extensions are registered and have green dots beside them.

So this morning it stopped working again. I tried leaving all settings the same and clicking submit & start and it didn't help. Incoming calls were still going straight to voicemail. So I tried changing the server. Originally I had it set to www4 (New York) and I changed it to www7 (Miami). After clicking Submit & start, incoming calls started working again but I don't know how long it will last.

Do you have any other ideas?

The status page shows if you are registered with FPL, which means you should get incoming calls.
If not registered, the trunk will not show, but you will probably still be able to make OG calls.
The problem with Audio Bypass is that it can cause one-way transmission under certain configurations.

That's besides the point. As I explained, the issues started when Audio Bypass was disabled (and had been disabled for almost 3 yrs)

reply to zapattack
Ok i think you may be right about one-way transmission with audio bypass enabled. I received a call and the person calling couldn't hear me. As soon as I disabled Audio Bypass, they could hear me.

So now I'm back to a possible issue with the PBXes www4 New York server. I'm still on the www7 Miami server since this morning and so far no problems with receiving incoming calls.

I just saw a posting who is saying FPL has more servers from where the call can come and if you are registered to one and getting the call from another at least for Asterisk the call will be rejected if you don't have allowguest=yes.
I don't know the settings for Pbxes.org but check if you can find something like that.

Thanks for the reply Dan. I'm not sure which setting that is but I think zapattack's suggestion to change the PBXes.org server to something else. I changed the server to www7 Miami yesterday morning and it's been fine since. *crosses fingers*

reply to atomicrabbit
just to update this thread for people who come here in search of an answer, it's been over a week and haven't had any problems with my phones, so it was the pbxes server that was at fault. I'm now on the miami server and all is working well.

Good news! (and keep your finger crossed)
Those of us with free PBXes accounts have no way of raising an issue with PBXes and have to resort to 'trial and error' configuration changes, and the DSL Forum expertise.
Personally, I cannot connect my account with the Seattle Voip.MS server and will probably never know why.
FYI, the Status Page is dynamic and will show your OG calls connecting as you make them.

reply to atomicrabbit
Yesterday incoming calls stopped working again -- when people call in, they hear no rings and after a few seconds of silence, it answer, they hear 2 beeps and it hangs up.

And again this happened totally out of the blue... I hadn't touched the pbxes or freephoneline settings since my last post.

I checked the Status page -- all green. I pressed the Submit & Start button -- didn't fix it. I tried changing the timezone/server back to "www4" -- no help. Then I checked my Inbound route (which I don't think I've ever changed since I created my pbxes account) -- I tried removing the Trunk name from the inbound route which means it will match calls from any trunk. Surprisingly enough it worked. Incoming calls start working and if I added the trunk name back in and saved, incoming calls immediately stopped working again, so I know it was definitely that setting causing the problem. The Trunk name is the same as the trunk name in the inbound route, so I don't know why leaving a blank trunk name in the inbound route would change anything.

Does anyone have any ideas why this would just stop working for no apparent reason?????? **frustrated**

I have the exact same problem. The inbound route for freephoneline wasn't working, and was instead going to the catch-all default route. I noticed since my default route forwards calls to a different voicemail. I couldn't find a solution and I didn't notice any new posts in their forum either.

reply to atomicrabbit
Hi attomicrabbit
I had this Fpl and Pbxes setup for 2 years running with no problems.
I start to have same problems as you.Right now thanks to your tip I have incoming calls but my callthru I can not figure it out what to do to get it to work.I had this callthru setup for 2 years and now is not working. When I call my number instead of dial tone I'm getting FPL voice mail, so I guess Pbxes do not recognize my cell number for dial tone anymore. Does anyone have any idea how to fix it?