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kyip87

join:2009-07-27
Toronto, ON
Reviews:
·TekSavvy DSL

[DSL] People's experiences upgrading their service through phone

So I tried upgrading my service to DSL 15 in the MyWorld portal and it's giving an error and not completing the order so I was asked to call in by phone to complete the order... I hate calling in for ordering anything(I've heard some horror stories plus I'm just scared i'll get a rep that doesn't know what they're doing and messed up my order) so I was wondering for those who've recently upgraded how would you rate your experience upgrading your service by phone? Thanks


TSI Keith
Premium
join:2012-07-09
kudos:2

Re: [DSL] People's experiences upgrading their service through p

Hello there,

I assure you all of our agents are capable of placing the order in question. With that being said if you'd rather not call in for any reason (I don't enjoy calling businesses either) you can start a thread in the »TekSavvy Direct forum and we can take care of the order for you from here.

Thank you,
Keith
--
TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )

kyip87

join:2009-07-27
Toronto, ON

Thanks Keith,

I'll make a thread in the direct forums and hopefully you guys won't run into any errors while completing the signup for me lol


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