1-Voip (formerly VoipYourLife or VYL-Media) used the CLEC called RNK for most of their phone numbers (DID's).
RNK was bought by Wave2Wave. Last year both Wave2Wave and their RNK subsidiary went into bankruptcy. Perhaps that's what VYL was telling you.
You say that your number now shows as Global Crossing. Actually, in 2011 Global Crossing was bought by Level (3) which is a very large CLEC.
This past Sept or October our phone numbers with 1-Voip (previously Voip Your Life / VYLMedia) stopped working....
....I was told that switching and attempting a port could make things worse that they had resubmitted the port request but that was months ago. Outbound works fine just my number(s) are not working for inbound calls. Any help is truly appreciated!
Sorry to hear that, but in point of fact if your phone number (DID) has not worked for about 4-5 MONTHS then pretty much anybody who needs to contact you has figured out some other way to do so, such as other phone numbers.
In other words, after such a long time your number has lost much (if not most) of its usefulness to you. Isn't that so?
That being the case, there is really nothing to lose by doing a port.
And if VoipYourLife (what an AWFUL name, that alone bespeaks a poorly conceived company) has not restored your service after several months, it's not going to happen. Like when you have six dates with a woman and she still won't do a goodnight kiss.
There are similar stories on the TeleBlend forum on this website....
But in fact, doing a port will NOT result in your losing a number, assuming that you haven't already lost it. If a port is rejected, the net effect will simply be the status quo.
Pick a good provider with good customer service and a good porting process, such as CallCentric, Anveo, Voip.MS, etc.
Let them do their work, and see from there.
Again, at the very worst you won't be any worse off than now....