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pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

1 edit

Powerboost gone for you? Post here

Comcast is apparently in the process of deprecating powerboost.

Post here if you've received the speed update or just have lost powerboost entirely (not to be confused with slower than usual powerboost). If possible, verify with shaperprobe.

1) Post your State
2) Post your City
3) Speed tier (if known)
4) Post shaperprobe results

You can include what modem you are using.
--
"I drank what?" -Socrates



fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN

Since shaperprobe gives actual speed and not powerboost speeds, how can we verify using it?



pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

It shows both. No PB would show up as burst speeds around the speeds of the shaped rates.
--
"I drank what?" -Socrates



JohnInSJ
Premium
join:2003-09-22
Aptos, CA
reply to pflog

SMCD3
4 down 3 up, starter 16/3? or whatever it is - it works out to 17024/3803Kbps sustained

$ ./prober
DiffProbe release. January 2012.
Shaper Detection Module.
 
Connected to server 83.212.4.36.
 
Estimating capacity:
Upstream: 3875 Kbps.
Downstream: 20748 Kbps.
 
The measurement will last for about 2.5 minutes. Please wait.
 
Checking for traffic shapers:
 
Upstream: No shaper detected.
Median received rate: 3808 Kbps.
 
Downstream: Burst size: 9779-9900 KB; Shaping rate: 17024 Kbps.
 
For more information, visit: http://www.cc.gatech.edu/~partha/diffprobe
 
Honestly, I like this WAY MORE than 12/2 with a few seconds of powerboost. I get ~21K down for PB, but I don't think that adds much and could live without it.
--
My place : »www.schettino.us


Morac
Cat god

join:2001-08-30
Riverside, NJ
kudos:1
Reviews:
·Comcast

3 edits
reply to pflog

No shaping here.

You should probably also ask for the Tier level. I'm currently on the 50/10 Tier level which shows as "Blast" on my bill.

Modem is Zoom Telephonics 5341 (fw: 1.4.0.31pre5)

1) NJ
2) Delran
3)

Edit: Here's the old shaperprobe I ran on July 25, 2012, when I first got 50/10 Blast. It was more reliable back then and you can see I didn't have PB back then either.

The Shaperproble servers aren't particularly reliable these days. The upload speeds detected are way too low (anywhere from 1 to 5 Mbps vs my actual 10 Mbps) and the first time I ran it, it "detected" shaping at 30 Mbps, when none exists. The second time it did not detect a shaper and gave my proper download speeds.

Basically the shaperprobe test needs to be run multiple times to get an accurate result.

Test 1:

DiffProbe release. January 2012. Build 1008.
Shaper Detection Module.
 
Connected to server 83.212.4.36.
 
Estimating capacity:
Upstream: 5688 Kbps.
Downstream: 49918 Kbps.
 
The measurement will take upto 2.5 minutes. Please wait.
 
Checking for traffic shapers:
 
Upstream: No shaper detected.
Median received rate: 5600 Kbps.
 
Downstream: Burst size: 23590-24332 KB;
Shaping rate: 30837 Kbps.
 
For more information, visit: http://www.cc.gatech.edu/~partha/diffprobe
 

Test 2:
DiffProbe release. January 2012. Build 1008.
Shaper Detection Module.
 
Connected to server 72.26.217.87.
 
Estimating capacity:
Upstream: 4141 Kbps.
Downstream: 52858 Kbps.
 
The measurement will take upto 2.5 minutes. Please wait.
 
Checking for traffic shapers:
 
Upstream: No shaper detected.
Median received rate: 3864 Kbps.
 
Downstream: No shaper detected.
Median received rate: 52416 Kbps.
 
For more information, visit: http://www.cc.gatech.edu/~partha/diffprobe
 









--
The Comcast Disney Avatar has been retired.


pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

Good idea re: tier level.

The 50/10 has never (as far as I know) had powerboost. Neither does the 100 tier.
--
"I drank what?" -Socrates



lev
Smells better here without the monkey
Premium,Ex-mod 2002-08
join:2001-05-30
Chicago, IL
kudos:2

Connected to server 203.5.76.153.

Estimating capacity:
Upstream: 5462 Kbps.
Downstream: 31373 Kbps.

The measurement will last for about 2.5 minutes. Please wait.

Checking for traffic shapers:

Upstream: Burst size: 6174-6251 KB; Shaping rate: 3285 Kbps.

Downstream: Burst size: 9620-10122 KB; Shaping rate: 16501 Kbps.



pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

said by lev:

Connected to server 203.5.76.153.

Estimating capacity:
Upstream: 5462 Kbps.
Downstream: 31373 Kbps.

The measurement will last for about 2.5 minutes. Please wait.

Checking for traffic shapers:

Upstream: Burst size: 6174-6251 KB; Shaping rate: 3285 Kbps.

Downstream: Burst size: 9620-10122 KB; Shaping rate: 16501 Kbps.

You still have powerboost. Upstream and downstream estimated capacities are greater than the shaping rate, which is indicative of powerboost.

Someone with no powerboost would have upstream/downstream estimated numbers right around the same as the shaping rate.
--
"I drank what?" -Socrates

Dumaine

join:2010-12-05
Detroit, MI
reply to pflog


looks like lost upstream
Detroit, MI
Blast
Ubee DVM3203B/WNDR3700v1

medbuyer

join:2003-11-20
kudos:4
reply to pflog


From Memphis server
 

From Little Rock, Ar server
 
1. TN
2. Memphis
3. Starter Biz

Using SMC D3G


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9

1 recommendation

reply to pflog

said by pflog:

Someone with no powerboost would have upstream/downstream estimated numbers right around the same as the shaping rate.

And it usually states "no shaper detected".


pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

said by EG:

said by pflog:

Someone with no powerboost would have upstream/downstream estimated numbers right around the same as the shaping rate.

And it usually states "no shaper detected".

Good point!
--
"I drank what?" -Socrates


Alcohol
Premium
join:2003-05-26
Climax, MI
kudos:4
Reviews:
·Comcast
reply to pflog

NJ
Hunterdon county
50/10
SB6120

 DiffProbe release. January 2012. Build 1008.
Shaper Detection Module.
 
Connected to server 38.98.51.25.
 
Estimating capacity:
Upstream: 7219 Kbps.
Downstream: 53486 Kbps.
 
The measurement will take upto 2.5 minutes. Please wait.
 
Checking for traffic shapers:
 
Upstream: No shaper detected.
Median received rate: 7093 Kbps.
 
Downstream: No shaper detected.
Median received rate: 52490 Kbps.
 
 
--
I found the key to success but somebody changed the lock.


FFH
Premium
join:2002-03-03
Tavistock NJ
kudos:5
reply to pflog

said by pflog:

Comcast is apparently in the process of deprecating powerboost.

1) Post your State
2) Post your City
3) Speed tier (if known)
4) Post shaperprobe results

You can include what modem you are using.

Moorestown,NJ.
Performance Tier.

DiffProbe release. January 2012. Build 1008.
Shaper Detection Module.
Connected to server 4.71.251.149.
Estimating capacity:
Upstream: 4587 Kbps.
Downstream: 22676 Kbps.
The measurement will take upto 2.5 minutes. Please wait.

Checking for traffic shapers:

Upstream: No shaper detected.
Median received rate: 4442 Kbps.

Downstream: No shaper detected.
Median received rate: 22250 Kbps.

--
A democracy cannot exist as a permanent form of government. It can only exist until the voters discover that they can vote themselves money from the public treasury.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9
reply to pflog

Click for full size
Here ya' go pflog See Profile

Union, New Jersey.

50 /10 Blast.

Zoom 5341J. Direct connection.

Ever since it was upgraded from 25/4, Powerboost has been gone.

I say *GOOD RIDDANCE*.


ZsExperiment
Zse
Premium
join:2004-04-01
OBX 12 North

1 edit
reply to pflog

1) Illinois
2) Elmhurst
3) Blast (supposed to get download speeds of up to 50 Mbps)
4)...

Connected to server 38.107.216.19.

Upstream: 4265 Kbps.
Downstream: 10342 Kbps.

Upstream: Burst size: 4922-5001 KB;
Shaping rate: 2128 Kbps.

Downstream: Burst size: 9061-9233 KB;
Shaping rate: 6122 Kbps.

According to my bill, Blast supposedly includes Powerboost.

My numbers REALLY, REALLY suck. I don't even get close to the former 25 Mbps.

--
Hmmmm... That worked last time...



ZsExperiment
Zse
Premium
join:2004-04-01
OBX 12 North

Perhaps I should file a complaint with the FCC? I don't get anywhere near the service I'm supposed to get. And look at the shaping rates shaperprobe reported.

I'm not even a heavy user. Household of only 2 middle-aged adults.
--
Hmmmm... That worked last time...



ZsExperiment
Zse
Premium
join:2004-04-01
OBX 12 North
reply to pflog

Retest...

Connected to server 203.5.76.153.

Upstream: 3951 Kbps.
Downstream: 7036 Kbps.

Upstream: Burst size: 4928-4994 KB;
Shaping rate: 2128 Kbps.

Downstream: Burst size: 1283-1418 KB;
Shaping rate: 5058 Kbps.

The tier I'm paying for: Blast
--
Hmmmm... That worked last time...



NetFixer
Snarl For The Camera Please
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
reply to ZsExperiment

said by ZsExperiment:

Perhaps I should file a complaint with the FCC? I don't get anywhere near the service I'm supposed to get. And look at the shaping rates shaperprobe reported.

I'm not even a heavy user. Household of only 2 middle-aged adults.

Or perhaps you could try opening your own thread in this forum for help with your speed problem? If you do, Please include this information in your post when requesting help.

Have you done any troubleshooting yourself, or called Comcast about your speed problem?
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.

When governments fear people, there is liberty. When the people fear the government, there is tyranny.


ZsExperiment
Zse
Premium
join:2004-04-01
OBX 12 North

quote:
Have you done any troubleshooting yourself, or called Comcast about your speed problem?
Yes and yes. No trouble on my end. Comcast claims advertised speeds are "up to..." Calling Comcast yields no resolution.
--
Hmmmm... That worked last time...


ZsExperiment
Zse
Premium
join:2004-04-01
OBX 12 North
reply to pflog

Speedtest on my HTC Rezound...

Comcast:
Ping: 30ms
Download: 7486kbps
Upload: 2758kbps

Verizon 4G:
Ping: 48ms
Download: 53942kbps
Upload: 18101kbps
--
Hmmmm... That worked last time...



JohnInSJ
Premium
join:2003-09-22
Aptos, CA
reply to ZsExperiment

said by ZsExperiment:

Perhaps I should file a complaint with the FCC? I don't get anywhere near the service I'm supposed to get. And look at the shaping rates shaperprobe reported.

I'm not even a heavy user. Household of only 2 middle-aged adults.

6/2 isn't blast. We'd need a whole lot more info to troubleshoot this, but there is no way Comcast would (should) say this is "correct".
--
My place : »www.schettino.us

Badonkadonk
Premium
join:2000-12-17
Naperville, IL
kudos:5
Reviews:
·Dish Network

2 edits
reply to pflog

said by pflog:

Good idea re: tier level.

The 50/10 has never (as far as I know) had powerboost. Neither does the 100 tier.

Not true. At least in Illinois for the 50/15 (previously 50/10).

I still have it. Shaperprobe shows it and so do my real world downloads.

Estimating capacity:
Upstream: 17507 Kbps.
Downstream: 62940 Kbps.

The measurement will take upto 2.5 minutes. Please wait.

Checking for traffic shapers:

Upstream: No shaper detected.
Median received rate: 17173 Kbps.

Downstream: Burst size: 19522-20110 KB;
Shaping rate: 53237 Kbps.

--
"You lie!" Talk about an understatement, Joe.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9

1 edit

Badonkadonk See Profile FWIW, at that moment, it seems like you only have download Powerboost.



Brian329

@comcast.net
reply to pflog

Puyallup, WA

Blast Tier

Estimating capacity:
Upstream: 3798 Kbps.
Downstream: 27112 Kbps.

The measurement will take upto 2.5 minutes. Please wait.

Checking for traffic shapers:

Upstream: No shaper detected.
Median received rate: 3733 Kbps.

Downstream: No shaper detected.
Median received rate: 26618 Kbps.


Badonkadonk
Premium
join:2000-12-17
Naperville, IL
kudos:5
Reviews:
·Dish Network
reply to EG

said by EG:

FWIW, at that moment, it seems like you only have download Powerboost.

True. I think since the upload went from 10 to 15, UL PB is gone. I can't quite recall anymore. I'd have to find some of my old posts to compare.
--
"You lie!" Talk about an understatement, Joe.


ZsExperiment
Zse
Premium
join:2004-04-01
OBX 12 North
reply to JohnInSJ

said by JohnInSJ:

6/2 isn't blast. We'd need a whole lot more info to troubleshoot this, but there is no way Comcast would (should) say this is "correct".

Yeah, I know 6/2 isn't Blast tier service, but that's what I'm paying for. It says "Blast! Internet Service Includes Powerboost" right on my bills.

Maybe I'm in an oversold market? Or on an overloaded node? Chicago area. Pretty populous.
--
Hmmmm... That worked last time...

n_w95482
Premium
join:2005-08-03
Ukiah, CA

It's hard to say without knowing what modem you're using. If you haven't already, call support and see if they can reprovision the modem.

But as NetFixer See Profile said, the best thing to do would be to create your own thread and provide the info he linked to. The issue you're having is separate from what this thread is for.

Good luck!
--
KI6RIT



ZsExperiment
Zse
Premium
join:2004-04-01
OBX 12 North
reply to pflog

Hmmm... Had a 5 hour outage yesterday from 10 to 3, and when service came back up, channels had gone from 4 down and 1 up to 8 down and 3 up. Speeds are better, too.

Connected to server 64.9.225.153.

Upstream: 6406 Kbps.
Downstream: 36552 Kbps.

Upstream: Burst size: 9879-9956 KB;
Shaping rate: 4256 Kbps.

Downstream: Burst size: 19237-19740 KB;
Shaping rate: 26618 Kbps.

Rebooting/resetting/reprovisioning the modem had done nothing before, the changes came only after yesterday's outage.

Um... thank you Comcast genie? Hell of a coincidence.
--
Hmmmm... That worked last time...



NetFixer
Snarl For The Camera Please
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage

said by ZsExperiment:

Hmmm... Had a 5 hour outage yesterday from 10 to 3, and when service came back up, channels had gone from 4 down and 1 up to 8 down and 3 up. Speeds are better, too.

Connected to server 64.9.225.153.

Upstream: 6406 Kbps.
Downstream: 36552 Kbps.

Upstream: Burst size: 9879-9956 KB;
Shaping rate: 4256 Kbps.

Downstream: Burst size: 19237-19740 KB;
Shaping rate: 26618 Kbps.

Rebooting/resetting/reprovisioning the modem had done nothing before, the changes came only after yesterday's outage.

Um... thank you Comcast genie? Hell of a coincidence.

Doesn't look like a coincidence to me. It is more likely that your CMTS had problems, and Comcast fixed the problem. But as a network tech, I sometimes view ISP problems a bit differently than a consumer.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.

When governments fear people, there is liberty. When the people fear the government, there is tyranny.