Reviews:
 ·RCN CABLE
| reply to negativeduck
Re: [Connectivity] Connectivity / Speed issues / Bethlehem PA Thanks Bryan, I did miss that message. I was working last night till 3:39AM and everything dropped for about 20 minutes.
I know the dorms use the Lehigh network, but there is a bunch of students in appts. It seems mainly after 7PM-7AM that I get 25 or less. The high latency and packet loss is when I drop VPN. My Shoretel phone drops, I can't work
I'm glad you are getting more gear in, this seemed to happen about a year ago too for 2 months.
Please let me know when the upgrade is scheduled. Everytime this dropped for a long period I need to get in a car and drive to our Bethlehem COLO to work. PITA 
Make it easier on yourself, give all students a 10% RCN discount, and CAP their monthly bandwidth to 200GB. If you are moving more than that and also a student, it is not all legal traffic.
Or make a student deal but only on the 25M plan. On second thought it is not their money, a discount would do nothing.
Upgrade Sir! |
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negativeduckPremium,VIP
join:2002-02-14
Centreville, VA
kudos:1 | said by shawnyerkes:Or make a student deal but only on the 25M plan. On second thought it is not their money, a discount would do nothing.
Upgrade Sir!
I just spit out my coffee.... almost
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Bryan Laird
RCN Engineering |
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Reviews:
·RCN CABLE
| Just a quick update....Yesterday and today the packet loss & speed become unusable.
I know hardware upgrades take a bit of time, but do you have any ETA?
Also on another note, I find it odd that I can access RFC1918 addresses. e.g.: I thought I was connected via VPN, and I was troubleshooting an issue by pinging to 10.20.1.2 and after I did a traceroute I was still on the RCN network. After another minute or two I could see a ton of data I won't expect would be accessible from the CE. Did someone drop an ACL or is this normal?
Thanks,
Shawn |
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Reviews:
·RCN CABLE
| Bryan, this appears to be more than just a South Side Bethlehem issue.
See:
[Connectivity] Issues in PA
[Connectivity] Unstable latency in Easton/Bethlehem PA
[Connectivity] Speed Issues Easton PA
I'm getting 5-15 percent packet drops after 8PM.
I know you understand the problem but when is there going to be a remedy? We are all paying for this service and this is a chronic issue (daily) I know you are not the cause of my problem but what would you do? I don't want to be a PITA but don't you feel this is a major issue?
Whose attention do I need to get? Just let me know who to call / speak with.
Thanks Bryan,
Shawn Yerkes |
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