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shawnyerkes
Premium
join:2010-11-09
Bethlehem, PA
Reviews:
·RCN CABLE
reply to negativeduck

Re: [Connectivity] Connectivity / Speed issues / Bethlehem PA

Thanks Bryan, I did miss that message. I was working last night till 3:39AM and everything dropped for about 20 minutes.

I know the dorms use the Lehigh network, but there is a bunch of students in appts. It seems mainly after 7PM-7AM that I get 25 or less. The high latency and packet loss is when I drop VPN. My Shoretel phone drops, I can't work

I'm glad you are getting more gear in, this seemed to happen about a year ago too for 2 months.

Please let me know when the upgrade is scheduled. Everytime this dropped for a long period I need to get in a car and drive to our Bethlehem COLO to work. PITA

Make it easier on yourself, give all students a 10% RCN discount, and CAP their monthly bandwidth to 200GB. If you are moving more than that and also a student, it is not all legal traffic.

Or make a student deal but only on the 25M plan. On second thought it is not their money, a discount would do nothing.

Upgrade Sir!


negativeduck
Premium,VIP
join:2002-02-14
Centreville, VA
kudos:1

1 recommendation

said by shawnyerkes:

Or make a student deal but only on the 25M plan. On second thought it is not their money, a discount would do nothing.

Upgrade Sir!

I just spit out my coffee.... almost
--
Bryan Laird
RCN Engineering


shawnyerkes
Premium
join:2010-11-09
Bethlehem, PA
Reviews:
·RCN CABLE

Just a quick update....Yesterday and today the packet loss & speed become unusable.

I know hardware upgrades take a bit of time, but do you have any ETA?

Also on another note, I find it odd that I can access RFC1918 addresses. e.g.: I thought I was connected via VPN, and I was troubleshooting an issue by pinging to 10.20.1.2 and after I did a traceroute I was still on the RCN network. After another minute or two I could see a ton of data I won't expect would be accessible from the CE. Did someone drop an ACL or is this normal?

Thanks,
Shawn



shawnyerkes
Premium
join:2010-11-09
Bethlehem, PA
Reviews:
·RCN CABLE

Click for full size
Bryan, this appears to be more than just a South Side Bethlehem issue.

See:
[Connectivity] Issues in PA
[Connectivity] Unstable latency in Easton/Bethlehem PA
[Connectivity] Speed Issues Easton PA

I'm getting 5-15 percent packet drops after 8PM.

I know you understand the problem but when is there going to be a remedy? We are all paying for this service and this is a chronic issue (daily) I know you are not the cause of my problem but what would you do? I don't want to be a PITA but don't you feel this is a major issue?

Whose attention do I need to get? Just let me know who to call / speak with.

Thanks Bryan,
Shawn Yerkes