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MrMazda86

join:2013-01-29
Kitchener, ON
reply to mlord

Re: Upgrading Firmware on DCM-476 modems

said by mlord:

said by abcjak:

what is the latest version for the dcm476 would the benefit be of flashing to a different version? I have 2.50 also.

That's the version that Rogers wants for anyone on their cable system, Stac.02.50. But some modems still have only the older Stac.02.31 on them, and need updating.

Cheers

I currently have the Thompson DCM-476 running on the Stac.02.31 without any issues to speak of. Is this unusual, or is this something that shouldn't be?

Also, how would I go about upgrading this firmware? For that matter, is this necessary in order to maintain optimum service? What's the benefit here?

mlord

join:2006-11-05
Nepean, ON
kudos:13
Reviews:
·Start Communicat..
The modem with older 02.31 firmware may have issues with channel-bonding, depending upon exactly what Rogers does to the cable system in your area. Or it may behave nicely.

In any event, you'll likely have trouble getting it reactivated if you ever switch ISPs.

Cheers

MrMazda86

join:2013-01-29
Kitchener, ON
Good to know. I think I'll be taking it to Teddy Boom to have it upgraded. I don't want to run into problems if they can be avoided and would much rather upgrade the existing modem, rather than be at the mercy of Rogers to have to buy a new one.


Teddy Boom
k kudos Received
Premium
join:2007-01-29
Toronto, ON
kudos:21
MrMazda86, in general, if everything is working well, you should leave the firmware as is. Only upgrade when you have problems.

Now considering you are so far away, it might make sense to work on the upgrade the next time you come by this area, or Ottawa, regardless of problems. I wouldn't go to any special effort at this point though. Just file it away for later
--
electronicsguru.ca

evox_85

join:2013-02-05

1 recommendation

reply to MrMazda86
I just took my modem to Teddy Boom's house yesterday night and it was a very fast fix took him only 10min. Thank You for helping me! Everything works fine and well now!. Firmwire is now up to date, thank you!.

MrMazda86

join:2013-01-29
Kitchener, ON
reply to Teddy Boom
I will keep that in mind. I may end up making a special trip anyway because of circumstances beyond my control that will be coming up in the spring so as to avoid any possible issue when I'm not around for a while. What is the cost for this upgrade (if any)?


Teddy Boom
k kudos Received
Premium
join:2007-01-29
Toronto, ON
kudos:21
I charge $10.

MrMazda86

join:2013-01-29
Kitchener, ON
said by Teddy Boom:

I charge $10.

Sweet deal. From the sounds of it, you offer stellar service at a reasonable price.