Axanon
join:2008-12-18
Milton, ON | [INTERNET] Just switched to Turbo 20 noticing Bandwidth discrepa Here is a side-by-side display of what Cogeco says I am using, and what my home router is actually using:
»i.imgur.com/GolsWjUh.png
I'm pretty angry, as we just had to pay a $50 fee to upgrade our modem but managed to get locked in at a discounted rate because we agreed to stay with them for another year. Now they are trying to rob me again?
Can any of you Cogeco techs care explain this? There is almost a full gigabyte difference and its just the beginning of the month! |
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| Re: [INTERNET] Just switched to Turbo 20 noticing Bandwidth disc said by Axanon:There is almost a full gigabyte difference and its just the beginning of the month! Just had a quick look at it. Except for the 1st of the month, the numbers are pretty spot on (so far as I can read from the graph).
Not sure about the 1st though. If you want to PM me your modem MAC address I can take a look at it for you. |
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Axanon
join:2008-12-18
Milton, ON
1 edit | reply to Axanon
Spot on? Your math skills are about as good as Cogeco's bandwidth accounting.
Cogeco: 14118.41 + 2017.88 = 16163.29
dd-wrt: 13437 + 1897 = 15334
difference: 819.29
I didn't take into account that dd-wrt is showing all days and cogeco hasn't shown me the 5th, which was about a 390MB difference at the time iirc. |
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thingfish
join:2012-09-14
St Catharines, ON
kudos:1 | Apparently his math skills are better than your reading comprehension. He said 'except for the first of the month.'
And it's always a good idea to insult someone that's trying to help you... |
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Axanon
join:2008-12-18
Milton, ON | reply to Axanon
thingfish: I made no insults, his math IS off..
Cogeco: 16532.64
dd-wrt: 15426
difference: 1106.64
visual: »i.imgur.com/oY4mDQS.png
Since midnight, 66MB incoming, and 9MB outgoing, my numbers are only over by 75MB. |
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| reply to Axanon
said by Axanon:Spot on? Your math skills are about as good as Cogeco's bandwidth accounting. Well, in fairness, you're showing one group of data with hard numbers and another with a graphical representation.
Day 1) the Cogeco metre shows you at 6723.11 down. Your router shows a hair above 6000 down.
Day 2) the Cogeco metre shows you at 1604.87 down. Your router shows a bit below 2000.
Day 3) the Cogeco metre shows you at 3841.24 down. Your router shows a tiny bit below 4000.
Day 4) the Cogeco metre shows you at 1949.19 down. Your router shows you at or a hair below 2000.
You'll also notice that I said "Except for the 1st of the month". You'll also notice that I said if you PM me your modem MAC, I'd be happy to take a look at the usage.
Unless your request for an explanation was rhetorical, in which case, carry on. |
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Axanon
join:2008-12-18
Milton, ON
1 edit | reply to Axanon
read the numbers above the dd-wrt graph.
edit: I want public justification for Cogego's poor business practice. I don't want to give you my MAC address so you can possibly fix it for just me and I'll stop complaining about Cogeco. You fudged numbers once, are you just going to fix my bandwidth usage? If you CAN even do that, it just shows that you are capable of doctoring it to begin with.
How many other people are you doing this to?
How many people don't realize this is happening to them? |
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thingfish
join:2012-09-14
St Catharines, ON
kudos:1 | reply to Axanon
Since the only discrepancy 'appears' to be on the first day, is it possible that you started monitoring on your end sometime after midnight? I can't run ww-drt on my router, so I don't know if you can turn the monitor on and off.
Can you get numerical data for individual days, from your side? |
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Axanon
join:2008-12-18
Milton, ON
1 edit | reply to Axanon
cogeco dd-wrt
down up down up
2013-02-01 6723.11 1077.83 6056 971
2013-02-02 1604.87 545.07 1275 496
2013-02-03 3841.24 248.29 3787 257
2013-02-04 1949.19 146.69 1980 133
2013-02-05 353.84 42.51 350 42
edit: The router is NTP synced and afaik, at midnight, it switches days. |
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| reply to Axanon
That actually looks pretty good. I'm used to seeing 5-10% difference all the time between router & cogeco. It seems like there's long time complaints about usage monitoring and it's accuracy.
For this month my router shows 83.58GB and Cogeco shows 91.96GB. |
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thingfish
join:2012-09-14
St Catharines, ON
kudos:1 | reply to Axanon
I wonder if this could be related to the router dropping packets?
Although, that wouldn't explain the discrepancy with the upload side.
It would also seem to be a pretty high number of dropped packets.
Nevermind. Just kind of thinking aloud. |
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| reply to Axanon
Aaron is actually pretty helpful. If you want this fixed that is. or you want to continue to have problems. complaining and doing nothing about it is sure not going to help you. |
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