pingplotter graph |
Hello,
I have DSLExtreme 3000/750 dsl service for about a year now and it has worked great. Starting yesterday at about 10am (EST) I started having weird issues with extremely slow connection speeds (my outlook client connected to remote exchange server would take 10-15 minutes to send an email, it would sometimes lose the connection to the exchange server; web pages would load very slow, then "pop" into the browser, World of Warcraft latency would show 60ms then spike upto over 4000 then slowly fall back to 150 then spike again).
I have tried talking to a service rep but haven't gotten any answers and was hoping someone here might be able to help. I have isolated my machine to just the dsl modem (Netgear DM111p).
I also have a link to a smoketest which seems to show a great deal of packet loss (though I am not sure if I am reading it correctly):
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/r3/sm ··· 94e&r=93And a pingplotter graph as well.
Thank you in advance.