said by considerthis :
For the MOCA filter, they don't require a tech install it because you are not capable. They require it because many customers would simply install the equipment and disregard the filter because they don't understand that it is to prevent MOCA signals above 1GHz from traveling back into the plant. You have to view this from average customer knowledge rather than your knowledge. I have went to many houses where the owner did not know where the utilities enter the property, how can a company rely on those kind of customers to install a filter?
It doesn't help when you have techs give contradictory info. I bought a MoCA filter and was talking to a tech out for a modem signal problem about installing it and he told me that he wouldn't bother as it just "adds another piece of equipment that can go wrong".
I actually still haven't bothered to install it yet as the tech tightens the splitter connections so tight that I need a wrench to get them open and haven't felt like wrestling with it with it being 20 degrees out. That and things are working okay currently (though I'm convince Comcast has a headend problem near me as I've been getting constant T4 errors on one upstream channel for months).
One would think though that Comcast would just install filters at the block, if they were worried about signal leakage.--
The Comcast Disney Avatar has been retired.