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Honolulu, HI
reply to stuck

Re: [TWC] I got 50/5 Wideband service, now getting 9/5 on RR Haw

Small update, before I went to sleep last night I wanted to see what IP address my PC was connecting to. So I went to network settings, and I saw that my LAN speed connection via the gigabit LAN on the motherboard was running at 10Mbs!

So now I am work and looking at the LAN speed connection here on the 10/100 network card and it is running at 100Mbs!

So somehow, either something I installed over the weekend, or my OS went *boink* that my gigabit LAN went from 1000Mbs to 10Mbs. This is why I was getting downloads of 10 and less.

Luckily, I bought an Intel gigabit PCI-E network card because Windows 8 was giving me problems. When I get home I will disable the onboard LAN connection and use the Intel gigabit, assuming that it will show up as 1000Mbs and not continue with 10Mbs.


Lexington, KY
Make sure you NIC is set to something like "Auto Negotiate". The wording may be a little different per your OS/NIC. Basically you want to make sure it's not specifically set to 10Mpbs (either half or full duplex).

How to check:

1.) Right click My Computer and go to properties
2.) Click Device Manager
3.) Expand Network Adapters
4.) Right-click your NIC and select Properties
5.) Go to the Advanced tab and Speed and Duplex

If you make a change you *may* need to reboot your machine for the changes to take effect. If Speed and Duplex is set correctly it could be a few things:

1.) NIC is faulty
2.) The port on the router/switch you're using is faulty
3.) Your network cable is faulty


Honolulu, HI
I well check the settings first before I disable the onboard NIC and replace it with the Intel NIC card (if necessary).

Thanks jpatton1979.


Honolulu, HI
Final update. Good news!

Surprisingly, it was a faulty connection. I noticed that the Asus router light was blinking off and on. So I pulled the network cable out put it back in...the light turned off. I went to check on my PC, and noticed that the network cable did not "snap" into the ethernet port. So once I got it to snap. Everything is now working.

Just did a speed test and I am at 51/5!

Thanks everyone for helping me.