I'm not in your area, but in 11218 zip. I currently have 7Mbps down and can get up to 15Mbps, however basing it off my line stats it won't be stable.
You should call them, or check verizon.com site to see if you can upgrade to a better download speed. Best package verizon dsl offers is 15Mbps down/768Kbps up.
Go to 192.168.1.1 to see your line stats. Post your trans stats and maybe we can help you figure out if you are eligible for better speeds.