said by Poorfellow:
Overly-beaurocratic change control processes are the religion of refuge for the professional manager types that lack any IT or CS background. Their only skill is Ability to Cover Ones Ass (tm).
Some of the most effective people I've encountered in IT management have zero background in IT or have a basic knowledge from what they've picked up along the way.
Overseeing a highly functional IT structure is more about selecting the right people, overseeing the creation of efficient and easy to follow procedures, ensuring these procedures are followed, ensuring that 'paperwork' is regularly maintained and ensuring your site(s) is/are running smoothly.