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Sock

join:2011-08-13
Columbus, OH
reply to deisdestiny

Re: Intermittent packet loss Columbus OH area

Here's a trace from this morning's incident:

Target Name: www.google.com
IP: 173.194.75.103
Date/Time: 2/7/2013 8:41:50 AM to 2/7/2013 8:42:09 AM

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 20 0 0.0 0 4 0 DD-WRT [192.168.0.254]
2 18 18 100.0 0 0 0 [-]
3 20 4 20.0 11 1247 258 [10.35.25.46]
4 20 1 5.0 12 2135 430 [10.35.11.33]
5 20 1 5.0 24 1230 371 eqixva-google-gige.google.com [206.126.236.21]
6 20 2 10.0 24 1143 321 [209.85.252.46]
7 17 5 29.4 25 746 232 [72.14.236.98]
8 17 3 17.6 39 1719 559 [209.85.243.114]
9 10 0 0.0 37 795 261 [216.239.48.159]
10 18 18 100.0 0 0 0 [-]
11 20 6 30.0 37 1160 214 ve-in-f103.1e100.net [173.194.75.103]


deisdestiny

join:2013-01-17
Columbus, OH

So I have uncovered a bit more information in my tests. Hopefully this information gets passed on to the appropriate people at WOW.

I have been monitoring connectivity with pings to the following WOW servers/routes "10.35.25.94" and "10.35.24.2". When the disconnects occur I am still able to continue pinging those servers with NO interruption.

So, this should indicate that the issue is beyond those links in the chain.

Continuing to dive into the rabbit hole...