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TSI PhilR
TSI PhilR
Premium
join:2009-01-26
Chatham, ON
reply to iceman202ca

Re: [DSL] DSL 25/10 upgrade mishapp

Hello,

I've reached out one of my contacts at Bell, and have your profile increased to 26meg. it's showing stable as of 9:33AM this morning.

I'll be calling you in the next few minutes to let you know as well, incase you wanted to test drive it before making any decisions.
--
TSI PhilR - TekSavvy Solutions Inc.
Manager, Escalations, Errors & Recovery
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )

iceman202ca

join:2008-10-12
Scarborough, ON
Reviews:
·TekSavvy DSL
Thank you for taking an interest Phil. I got your message, but when I called back no one knew how to find or transfer to you.
At this point, I have already requested Bell to take over service from the 11th, and I will not be backing out of that commitment.

While I do see the new speed, it took you guys a month and a wasted a lot of my time. At this point, it is too little and too late. Maybe I'll try TekSavvy again in the future. But for now, I am done.

Thank you.


TSI PhilR
TSI PhilR
Premium
join:2009-01-26
Chatham, ON
I'm sorry to hear that and I definitely do apologize for the length of time in getting this all rectified for you.
I wish we could have taken care of this sooner for you, but if you decide in the future to give TekSavvy another chance, I look forward to seeing you back.