I've been having 2 kinds of intermittent issues with my uverse:
1) Every so often (ranging from minutes to hours) the TV & Internet connection would lose signal with high error rate (using UV Realtime; RG 3801HGV with flashing green lights for broadband). Problem typically goes away within a minute or so.
2) Every so often (ranging from hours to days) the TV & Internet connection would lost service completely (solid red light for service). Here's the interesting part about this error, if I go to the wall plate where the coaxial cable connects to the wall plate and then tighten and untighten the connector there, the service would come back on in about 30 seconds with lot error rate.
The problems above would come and go and it's been doing it for more than a year now. We've had more than 15 techs (yes you read it right) out here and multiple calls with Level2 folks but no success thus far. As of now the tech basicaly suggest pulling a CAT5 from outside into the house and the condo association would only allow the tech to drill hole through the concrete below the sidings (they want to protect the sidings) and we're waiting for the tech to get a drill bit that can go through concrete.
What I'm wondering is:
1) Why is it that up to last year the connection didn't have such problem (1 or 2)
2) Why does #2 above go away if I tighten/untighten the connector at the wall plate
Any suggestions would be very much apprecriated.