said by TSI Andre:
For sure... Customers should not wait on us if POTS is their only desire... We have been very clear about that... I was simply correcting the OP's statement that it's been discontinued permanently.
We still have TekTalk available as a solution...
In reality, the margins on POTS are very slim, that is if we want to keep our pricing competitive, which is why there isn't a huge rush to to change priorities to getting it back to all types of transfers.
This is why I have said many times... is there any point to continue offering the service? The issue is with your TEKTALK service is your DID provider doesn't cover all areas, like some others.. That could be fixed by adding a 2nd DID provider,for TEKTALK like Iristel.
TSI reselling pots for only non-bell transfers or new, makes the service pointless, as MOST people are wanting to move from bell to a cheaper option. If you can't offer this due to profit it really has become a pointless service. I feel as I know many do on here it's time to either provide the service fully, or just tell everyone you aren't offering it any more. At this point, most have moved on anyhow.
I just find it ridiculous that this has dragged on this long, and the fact no one at TSI will just take a stand and say they are NOT OFFERING IT... Period, instead leaving hope that you will.. This has made this issue much worst in the eyes of some customers who have been purposely holding off in hopes they can get your POTS service.
I personally would rather see TSI offer a iptv service or simply resell Zazeen's service, than waste time and "little profits" on Bell POTS at this point.
I'm not here to give you a hard time Andre, but transparency and honesty is something that TSI has been made famous on and really has been lacking lately, which is why we are seeing this growing amount of negativity towards some actions/inactions TSI has made.