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tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:4
Reviews:
·Comcast
reply to bfr2u

Re: [Connectivity] Can't Acquire Public IP on SBG6580 Cable Mode

Do they rent modems? of the same or similar model?
Can they provide a short term (1 month) rental to you as proof of service.
Do others in your building/on your floor have internet service? (thinking there could be a filter/wiring problem to your unit)
Can you take your modem to a neighbors who does have service, to try to connect YOUR modem again?