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neocec

join:2013-02-07
North York, ON

[Cable] Outage in North York

Anyone else experiencing an outage in North York? Around Yonge and Finch?

Kewjoe

join:2002-04-14
North York, ON
I'm fine at Bayview and Sheppard.


Anaron

join:2005-01-28
North York, ON
reply to neocec
No outage near Jane and Finch but I am experiencing slow service.




1     8 ms     7 ms     7 ms  10.126.101.1
2    11 ms    12 ms    14 ms  69.63.254.37
3     8 ms     8 ms     7 ms  greensboro5.cable.teksavvy.com [24.52.255.114]
4   102 ms   101 ms    99 ms  greensboro6.cable.teksavvy.com [24.52.255.53]
5    13 ms     9 ms    10 ms  2110.ae0.agg01.tor.packetflow.ca [69.196.136.44]
6     *        *       17 ms  bdr01.chatham.teksavvy.com [206.248.154.118]
7   110 ms   107 ms   104 ms  206.248.155.70
 

--
Formerly known as section32

newnanna

join:2013-02-07
reply to neocec
I am at Yonge/Empress, my Rogers is out. I did call and they confirmed an outage.

neocec

join:2013-02-07
North York, ON
Thanks for letting us know newnanna!

resa1983
Premium
join:2008-03-10
North York, ON
kudos:10
reply to neocec
Small area then... Bathurst & Steeles, and I'm up.
--
Battle.net Tech Support MVP


hannah

@blackberry.net
reply to neocec
We're at Yonge+Empress too and our Rogers cable and internet have been down since around 9.30pm...

Anybody's back yet?

neocec

join:2013-02-07
North York, ON
Still down

newnanna

join:2013-02-07
it is morning at 8 a.m. and my cable is still down. anybody else? Yonge/Empress? my internet is on Bell but I CAN'T turn my TV on, whahhhhhhhhhhhhhhh


hannah

@blackberry.net
reply to neocec
Ours is still down this morning and now the call centre doesn't open until 10am. Has anybody managed to hear from Rogers about eta on it being fixed!?

newnanna

join:2013-02-07
my friend said she just called Rogers and they said it was a major outage in the north york area


Anaron

join:2005-01-28
North York, ON
reply to neocec
Jane and Finch here. As I said before, my connection is up. I'm not experiencing any slowdowns now. I hope this means the outage is over.
--
Formerly known as section32


TSI Alan
Premium
join:2012-11-22
Chatham, ON
kudos:5
If anyone is still having connectivity issues at this time, please post your account details in Direct and we can look into it further for you.

Thank you.


TSI Keith
Premium
join:2012-07-09
kudos:5
reply to neocec
We have no known issues at this time. If any of you are still having problems please post in the direct forum here: »TekSavvy Direct so we can look into this with you
--
TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )

neocec

join:2013-02-07
North York, ON
My cable/internet is still down. It does appear to be a Rogers issue. I guess the Rogers technicians are taking the day off like everyone else in this storm :P


TSI Keith
Premium
join:2012-07-09
kudos:5
reply to neocec
Yes, there is a confirmed outage and we have a Master Ticket open now. No ETA at the moment but will be resolved ASAP.

Thank you,
Keith
--
TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )

resa1983
Premium
join:2008-03-10
North York, ON
kudos:10
You have additional problems with York:

Jan 01 1970 00:00:04 5-Warning D04.1 ToD request sent - No Response received;REMOVED;CMTS-MAC=00:1b:54:cb:66:8c;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:01 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=REMOVED;CMTS-MAC=00:1b:54:cb:66:8c;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:01 5-Warning D04.1 ToD request sent - No Response received;CM-MAC=REMOVED;CMTS-MAC=00:1b:54:cb:66:8c;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:01:22 3-Critical D02.0 DHCP FAILED - Request sent, No response;CM-MAC=REMOVED;CMTS-MAC=00:1b:54:cb:66:8c;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:52 3-Critical D01.0 DHCP FAILED - Discover sent, no offer received;CM-MAC=REMOVED;CMTS-MAC=00:1b:54:cb:66:8c;CM-QOS=1.1;CM-VER=3.0;
 

--
Battle.net Tech Support MVP