We are presently in USA.
When sending email from our cogeco smtp account, emails sometimes get to recipient and sometimes not. Hit or miss.
As a result, this year we set up outlook.com accounts (which used to be Hotmail). When we send email to Cogeco subscribers back home using outlook.com, it seems that in a number of case they did not receive the email. On one occasion, there was an error message returned after a few days, but mostly no indication that the email was not sent or received.
Messages sent with gmail do get through.
- Is there an smtp address we could use with our Cogeco email accounts that would ensure our email will go out?
- Is it possible that Cogeco is blocking email sent from outlook.com (Hotmail)?
We need a way to have reliable email while travelling. Cogeco webmail is not an option (based on experience). Any better ideas welcomed (so far gmail is only one that works)
We have had this problem for years - Surely other ISPs don't have this smtp problem? If we could switch from Cogeco we would but where we live it is the only option