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brad44
@telus.net

brad44

Anon

[BC] Telus speeds adjusted?

Hey there,

I have a bit of an odd problem. About 5 years ago i signed up with Telus ADSL, with their 6mbps package. Up until about a year and a bit ago I was always getting my full 6mbps.

Suddenly, Telus switched my package on me to a 3mbps package, and refuses to switch me back to the 6mbps package. They don't even acknowledge that I was ever on the 6mbps package (I know I was because I was paying for it).

Is there anything I can do to at least get my 6mbps back?