My 3mb dsl service dropped to less than 50kb in a span of 4 hours, and has remained slow (now on the 4 day). I went through the normal steps with a Verizon rep online -- check wiring, virus scan, reset modem. Up to 90kb for a short time than back to very slow. I was assured that the lline tested OK.
I have a 6100G modem connected to my laptop, no other computers, no routers/wireless. My line test is here
My transceiver status:
Transceiver Revision 220.127.116.11.0.1
Vendor ID Code 4D54
Line Mode ADSL_G.dmt
Data Path FAST
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 3328 736
Margin (dB) 2.3 10.0
Line Attenuation (dB) 48.4 31.5
Transmit Power (dBm) 18.8 11.9
Note that yesterday, my line attenuation was 7.6 for downstream, so it has dropped in 24 hours. The other numbers remained identical.
This has happened in the past, but faster speeds were restored in less than 24 hours with no action on my part.
Any help is appreciated.