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TSI Outages
TSI Support
Premium
join:2009-09-28
Chatham, ON

[OUTAGE REPORT] Feb 8th, 2013 11:10AM

Hello,

We currently have a Master ticket open in the York Mills area affecting our Cable Internet. There is no ETA at this time but this will be resolved ASAP. We apologize for the inconvenience and thank you for your patience.

Thank you,
Keith


leonki

join:2006-12-05
Toronto, ON

Keith, how does one know if this effects them or not? I live at Coxwell / Danforth area, does this effect me?

For the most part, I'm happy with my speed test results. But here's what I'm getting now:




Before I used to get:




What gives!?


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33

The issue in North York is one of No Signal to the modem.

As for the slow speeds this would be related to something else.



TSI Outages
TSI Support
Premium
join:2009-09-28
Chatham, ON
reply to TSI Outages

Hello,

This issue is now resolved. If you are still experiencing any issues with your connection please contact us via the direct forum here: »TekSavvy Direct so we can look into it with you.

Thank you,
Keith