Is Rogers really the only cable TV provider in the Kitchener area? I was ready to switch to Bell after my experiences with Rogers customer support (or lack there of...). I had even the Bell guys out to my house to hook everything up but the tech said there could be issues in the summer with the tree in front blowing and blocking the signal. He suggested waiting till the summer and having them come back and do a test.
I contacted support after they left and asked about Fibe TV and Internet but apparently it won't be here for another 12-24 months. Eek!
So... what do I do? I'm pretty well fed up with the way Rogers has been treating me and the package Bell was offering was so much better (Unlimited Internet, unlimited provincial long distance, no extra charge HD channels).