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J.D. Power: Shared Data Plan Users More Satisfied > More Loyal?

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jmn1207
Premium
join:2000-07-19
Ashburn, VA
kudos:1

reply to clone

Re: More Loyal?

Also, everyone on the shared plans has just recently started a new contract. Those coming from another provider most likely left because they were not satisfied for whatever reason. Existing customers that would have given a very poor mark on this survey would have left for another provider or simply continued to use their existing service plan.
to forum · permalink · 2013-02-08 12:49:11 ·
Forums > J.D. Power: Shared Data Plan Users More Satisfied

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