J.D. Power: Shared Data Plan Users More Satisfied → Re: Press release says CS was differentiator

So if I am on an old grandfathered plan, I get worse store support than if I am on a new $share everything plan?

Or is it that I walk out of the store feeling "robbed" and angry by the terms, conditions and cost of having to leave the old Grandfathered plan if I want to upgrade a phone and keep my old plan?

I call BS.