| reply to AngryDallas
Re: High Speed Internet Equipment Fee 2.00 said by AngryDallas:I just got my new Uverse Internet only bill and it was $19.95. $24.95 a month for 12 month promotion MINUS the $5 credit for the outage. They didn't charge me a $2 fee and hopefully they won't next month either.
Which U-verse gateway do you have? |
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| The NVG or NGV or whatever you call the damn thing!
I only have UVerse Internet, 6 down 1 up. |
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 ILpt4UPremium
join:2006-11-12
Lisle, IL
kudos:4
 ·AT&T U-Verse
1 edit | reply to dishfish
For any interested, the modem rental fee should only apply if you have a rented/leased modem, which includes the 3800, 3801, and the iNID i3812, all made by 2Wire/Pace
The modem rental fee should not apply if you have a customer bought/owned modem, which includes the 2Wire/Pace 2701 and 3600 and the Motorola 2210, 2310, and NVG510
Different flavors of U-Verse services use different modems
If you are a VDSL2 FTTN Internet only or Internet + VoIP customer using a rented/lease 3800 or 3801, you should be able to get a 2Wire/Pace 3600, either from AT&T ($100) or 3rd party sources (eBay, craigslist, etc), which you would then own and therefore avoid the rental/lease fee.
If you are a VDSL2 FTTN Internet only customer using a rented/leased 3800/3801, you also have the option of the Motorola 2310, which can be attained from AT&T if local technicians carry them on their trucks ($75) or from 3rd party sources (eBay, craigslist, etc)
If you do switch from a 3800/3801 to a 3600/2310, you would then need to return the rented/leased 3800/3801 to AT&T via a local UPS Store
At present, all the IPDSLAM ADSL2+ modems are bought/owned by the customer, so none of those should incur the fee
All xPON FTTP and all IPTV subscribing Single Pair VDSL2 FTTN customers require the use of the rented/leased 3800/3801
All Pair Bonded VDSL2 FTTN customers require the use of the rented/leased i3812 iNID system |
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| reply to dishfish
I have the 3600.
I own it and AT&T didn't charge me for it.
They waive the cost of it. |
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 vrettePremium
join:2000-07-22
Lombard, IL | reply to dishfish
I have a 3801, internet only. Will a 2701 work?
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Chairman of the Bored... |
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ILpt4UPremium
join:2006-11-12
Lisle, IL
kudos:4 Reviews:
·AT&T U-Verse
| said by vrette:I have a 3801, internet only. Will a 2701 work?
No. The white 2701 is a standard ADSL modem, not compatible with U-Verse at all. the black/gray 2701 is for IPDSLAM ADSL2+ U-Verse.
Since you presently have a 3801, that means you either have FTTN VDSL2 U-Verse or FTTP xPON U-Verse, neither of which are compatible with the 2701
Either the 2Wire/Pace 3600 or Motorola 2310 would be the modem to seek to avoid the rental fee, assuming you are on FTTN VDSL2 U-Verse. If you are on xPON FTTP U-Verse, there is no way around the rental fee, as there are no bought/owned modem options for fiber customers at this time
Is your 3801 fed via phone line to the green dsl port, ethernet to the red broadband port, or coaxial line to the coax port?
The switch from a 3800/3801 to a 3600/2310 is a little more complex if the current modem is fed via coax - I would recommend a tech visit to switch the modem then, as the feed line needs changed from coax to twisted pair. Be aware fees may apply for such a visit.
If you are handy with phone line and can run your own home run from NID to modem, you could do the coax to twisted pair switch on your own |
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vrettePremium
join:2000-07-22
Lombard, IL | The phone line goes to the green DSL port on the 3801.
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Chairman of the Bored... |
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ILpt4UPremium
join:2006-11-12
Lisle, IL
kudos:4 Reviews:
·AT&T U-Verse
| said by vrette:The phone line goes to the green DSL port on the 3801.
That means you are FTTN VDSL2 U-Verse
The switch to either a 3600 or 2310 would basically be unplug/plug then
Gotta weigh whether the monthly fee vs costs of acquiring the 3600/2310 is the path to go. Technician visit fees may apply if a tech is sent to change a 3800/3801 for a 3600/2310. I would assume fees also may apply if you call AT&T to purchase one via phone and have it shipped, but that I am less sure of
Good luck! |
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vrettePremium
join:2000-07-22
Lombard, IL | Great. Thanks for the help.
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Chairman of the Bored... |
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Reviews:
 ·AT&T Midwest
| reply to ILpt4U
said by ILpt4U:said by vrette:The phone line goes to the green DSL port on the 3801.
That means you are FTTN VDSL2 U-Verse That seems to imply that FTTN VDSL2 U-Verse is another synonym for U-verse VDSL and for VRAD DSL.
Thanks. I like how you explain things. |
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ILpt4UPremium
join:2006-11-12
Lisle, IL
kudos:4 | There are a some VRADs out there that have ADSL2+ IPDSLAM cards in them, but most VRADs have VDSL2 cards in them |
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| reply to dishfish
No fee for business customers. I just checked my bill and my contract and nothing. It says I own the CPE and I get a $150 rebate from the modem/CPE. |
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ILpt4UPremium
join:2006-11-12
Lisle, IL
kudos:4 Reviews:
·AT&T U-Verse
| said by TBusiness:No fee for business customers. I just checked my bill and my contract and nothing. It says I own the CPE and I get a $150 rebate from the modem/CPE.
Which modem do you have with the Business Class U-Verse service? |
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| 3800HGV-B |
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ILpt4UPremium
join:2006-11-12
Lisle, IL
kudos:4 | Interesting - maybe a difference for Business Class customers? |
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| Not sure. But the bill I checked just came out 2 days ago. Nothing on there about the modem. If I login into the member services page, it even says I have unlimited, etc along with the contract as well. |
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 Tech007Premium
join:2013-01-25
Belleville, IL | maybe because you have a contract they can't charge the fee now, but when your contract is up they can since you are a business cx? |
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RJIH
join:2011-05-15
Smyrna, GA | reply to dishfish
Contrary to what has been stated here, there are some of us that have the 3801HGV, which was purchased at installation, that don't have the extra fee. The only option that I was given when I upgraded from regular DSL to UVERSE, in November of 2010, was to purchase the router. I checked with technical support and my account shows the router (3801HGV) as customer owned. I assume the policy regarding owned/leased equipment, and sign up incentives, may have been amended over the years creating a collection of customers that fall into both categories. |
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Reviews:
·AT&T U-Verse
·MegaPath
| reply to Tech007
Actually my contract says i OWN the product. no fees, nothing. It is mine. it was laid out when I signed up. no modem fees, nothing, even after the contract. My contract states I paid for the modem/router up front and they provided the rebate after 60 days. and no fees. |
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Tech007Premium
join:2013-01-25
Belleville, IL | that makes sense, if your says you paid for it then of course they couldn't charge a fee for it each month then so you are good |
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