said by joako:That's what I'm saying. Comcast never seems to find their "approved for business" modem and ends up installing one of their "residential" modems for $7 a month.
It would be nice if business class customers could use any of the residential approved modems on a business class account, but my guess is that it is risk mitigation and training. If a problem occurs with a comcast modem, a tech can just swap it out. With a customer owned modem, it is much easier to only support a few models.