I posted a similar question about 5 months ago but we never acted on our intentions. We are now back at it again.
We are approaching our bandwith limits of the platform with outrageous charges and unable to expand. Currently we have around 5000 (give or take) SKUs online.
Radiant was recently aquired by NCR and they updated their platform using the Magento community source and included integration with the Counterpoint POS system. To upgrade to the new platform requires giving up a percentage of sales which is a huge turn off.
I understand the NCR is based off Magento Community (open source). It has the basic functionallity of Magento and one theme. The normal community add-ons, themes and other Magento packages will not work on the platform. All customization has to be done with css or xml and even that functionality is dependent on my problem solving skills. Any other custimization NCR will want to charge you for as with their last cponline platform.
The good thing about the platform is the Counterpoint SQL integration and the ease of use that they claim migrating from our current site.
Whats the alternatives? Ive looked into Magento GO »go.magento.com/
, BigCommerce »www.bigcommerce.com/
, OScommerce »www.oscommerce.com/
, Shopify »www.shopify.com/
From looks, appeal and cost I personally lean towards Magento GO. The pricing is good and without the % of sale fees of NCR. Good bandwith and good storage capabilities.
The ability to add themes, plugins and addons. More shipping and cart options. Good SEO. I also like the large community. Adds just a little extra layer of helpful information if you get stuck. Its pretty much the "new" NCR platform without the % fee and is more open with what you can do with it.
The bad is the Counterpoint SQL Integration. Theres sites that claim to have products that integrate the two. The one below even claims to be a NCR resaler. Given this Im inclined to think integration wouldnt be to awful difficult.
Next on my list of likes is Shopify. It looks great and promising and shares many of the same features with Magento GO but I see no information online about integrating it with Counterpoint SQL. All but the highest pricing plan have a % based sales fee like NCR that my employer wants to stay clear of.
So out of all of these options and considering our current platform, What would you go with and why? We have two people on site (myself and the Owner/Manager - aka Boss!) that are pretty technically inclined and hopefully able to migrate, upkeep and work on the site. If we do get stuck on a major problem I would assume hiring outside help is also a possibility.
As with anything. We want to do it right the first time, this time. We dont want the problem of having to migrate again in 4 years because our platform just isnt up to date and competitive.
I understand there is going to be a learning curve with any new platform. We want to make the migration as streamlined and cost effective as possible with no hidden (expensive) surprises.
Any recommendations or suggestions would be greatly appreciated.
Just for reference. The competition is the likes of