|reply to lugnut |
Re: Can not make outgoing calls
Lugnut-- Thanks-- I appreciate all your help-- I have disabled firewalls on both Windows and my third party security system-- all to no avail!! I have been on the phone line (Chat) with MJ tech for two hours. And, here is what I am going to do-- throw the cotton picking thing in the trash!!!!
Have a good one--and again thanks!! Tim
Sorry I couldn't be more help Tim. Do you plan to try some other IP phone service? You'd probably have the same problem with anything you try.
Also, don't simply throw away the MJ. It can still be used with GVJack software instead of the MJ service. Look thru a few posts here in the forum to find the URL to download it.
Anyway, wishing you best of luck whatever you decide.
|reply to Timothy |
Dumb question, did you log into your MJ account ( my.magicjack.com) and check to see if your account is setup to send AND receive calls? If you do not set it up that way when you first register your MJ you will only receive calls and not be able to make outgoing calls. I can't tell you exactly where to check on your account since I no longer have an active MJ account as I have been using OBi for 2 years now.
Yea I did all that-- I think the real problem is with the software MJ uses for the handset option. They use USB Internet Phone By Tigerjet. They switched to this software when they brought out MJ+. If you go to their help section they tell you not to use it-- however, when you talk to their tech service, one of the tasks they ask you to do is uninstall it and then reinstall-- which doesn't make a lot of sense to me when they tell you not to use it in the first place. I did some research on the software, and, it seems there might be some compatability problems with the windows operating system-- anyway, I have given up on it!! I use MJ primarily for foreign travel-- so I just bit the bullet and upgraded my cell phone service-- cost more but at least I know it works!!! Thanks everybody-- I am signing off for good!!