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willbm3
join:2013-02-06
Boston, MA

willbm3

Member

[VOD] SRM-20 HD VOD error

Getting an SRM-20 error whenever I try to play HD VOD content. SD plays no problem but HD won't work. Have been trying for about 30 minutes. It was working fine last night. Anyone know what this is or how to get rid of it? Internet search tells me it's a head end bandwidth issue. I just want to catch up on some old shows

lilhurricane
Crunchin' For Cures
Numquam oblita
join:2003-01-11
Purple Zone

lilhurricane

Numquam oblita

Not a typical err code...or one that happens often, thankfully.

Sometimes related to capacity issues..nothing un-fixable, but have you called in? Sooner reported, the quicker fixed
willbm3
join:2013-02-06
Boston, MA

willbm3

Member

I didn't call...didn't really want to spend time on hold on a Saturday night haha. I rarely use on demand but have seen this error pop up more than once. I did get my program to work when I tried again a little after 10pm. Next time it happens I'll call

lilhurricane
Crunchin' For Cures
Numquam oblita
join:2003-01-11
Purple Zone

lilhurricane

Numquam oblita

Fair enough

Time is valuable, I understand that. Hopefully our unofficial officials here might report it anyways - chances are others might also be reporting