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seriosbrad

join:2006-08-10
Lethbridge, AB

Is something wrong with my Actiontec?

I can be downloading at about 6.2MB/s solid for 20-30 minutes and then suddenly it will drop to around 2.5MB/s until I powercycle it. A powercycle will always bring it back up to around 6.2MB/s.

I am using all LAN ports, but nothing serious.

1: PC
2: PC
3: Linksys PAP2T VoIP device
4: Roku 2 XS

These connected devices will be idling when the speed drops happen.



Tornado15550

join:2012-12-16
Canada

Try resetting the modem by hitting the reset button on the bottom of the device.
Alternatively, you may also reset from the GUI (192.168.1.254).



nss_tech

join:2007-07-29
Edmonton AB
reply to seriosbrad

Resetting the modem won't fix a drop in speed like that.

6.2MB/s? What kind of speed is your plan? 2.5MB/s is close to what a 25mbps speed plan should give.



South_of_22

join:2009-03-23

50meg plan is 6.25 MBps maxed out.

I had a similar issue with an Actiontec v1000h with speed drops.
Wound up getting it replaced with another. Solved all issues.

said by nss_tech:

Resetting the modem won't fix a drop in speed like that.

6.2MB/s? What kind of speed is your plan? 2.5MB/s is close to what a 25mbps speed plan should give.


seriosbrad

join:2006-08-10
Lethbridge, AB

Yep, I'm on the 50Mbps plan. I'll see if a rep will get a new modem out to me or something.



nss_tech

join:2007-07-29
Edmonton AB

Have them check the stability of your connection also.