| reply to TSI Jonathan
Re: [Cable] Outage in London Why wasn't the fiber tech there to begin with? Who fixed the original problem? |
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Reviews:
 ·TekSavvy Cable
| reply to TSI Jonathan
said by TSI Jonathan:Here is the exact update I have just received:
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Looks like they’ve spliced the fibers in one place, and there might be a cut in another. Fiber tech is headed to the Woodstock site to troubleshoot from there.
Still no ETR.
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We're very sorry about the delay, we will do our best to keep you posted as to the progress in the fix.
Thank you,
TSI Jonathan
Cable engineers can figure out the general neighborhood of the problem based on the reported phone or Internet service outages. From terminal stations on shore, they can zero in on more specific coordinates by sending light pulses along the fibers in the cable. A working fiber will transmit those pulses all the way across the ocean, but a broken one will bounce it back from the site of the damage. By measuring the time it takes for the reflections to come back, the engineers can figure out where along the cable they have a problem.
SO THEY ARE GUESSING. Am I to assume that some tech is walking the fiber run staring up at the telephone poles for something that looks amiss... |
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| reply to evil_gusgus
I'm back up |
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| reply to TSI Jonathan
Back up in London! A big truck destroying a bunch of fibre lines is pretty much the best possible excuse. Sorry for getting so whiney  |
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| reply to Perma
also back up |
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| reply to evil_gusgus
Still no internet here.... |
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mattb
join:2013-02-09
London, ON | reply to evil_gusgus
im back up as well |
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| reply to evil_gusgus
I'm back up. |
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| reply to morningstar
I am back up as well. Let's hope that it stays up. |
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| reply to mogglesb11
Thanks for the updates guys, we're still keeping an eye out. |
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timx
join:2010-07-20
Dundas, ON | Never mind Internet is up |
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| reply to evil_gusgus
Of course this would happen for the mid season premiere of The Walking Dead!!! I dont have cable and this is my only way to watch!! I just joined a few months ago and starting to hate them more and more. |
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| reply to evil_gusgus
Back up in Lambeth |
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| reply to TSI Jonathan
Back up in London Northwest. 14:22-Feb-10 |
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| reply to timx
What day will next week's all-day outage be so I can play my week around it in advance. |
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| reply to evil_gusgus
I'd like to point out two things. One, TekSavvy can hardly be held at fault for a person's poor driving, nor can they be held at fault for the sluggish service that Rogers has always provided when it comes to repairs or anything coming out of their pockets as opposed to in. And two, TekSavvy still leaves all the competition scrambling to catch up as far as quality of service and economic pricing. Keep up the good work TekSavvy. I'm glad you have things running for the people who will need it for the week of work. For the people whining about missed shows, god forbid you might have to wait a little longer to dl an episode of TWD or w/e else, even though this is probably the reason you switched from cable tv in the first place; so you don't have to abide by a television networks schedule... |
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| reply to evil_gusgus
After a modem reboot and a router release/renew I'm back up too.
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TypeS
join:2012-12-17
London, ON
kudos:1 | Back up and running here in East London as well. |
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Reviews:
·TekSavvy Cable
| reply to evil_gusgus
if anyone here would like to explore OLSR or some form of mesh networking kindly PM me....I looked into this a couple yrs back to establish some redundancy against outages like this. In my case I have a close neighbour on DSL (Bell)...so having some form of a dynamic mesh that would come up in the event of a failure on a link would alleviate the pain.
»wiki.openwrt.org/inbox/mesh.olsr |
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| reply to Wtbinternets
We have scheduled the next outage for the 2nd Tuesday of next week.
Just kidding, but we enjoy the outages just as much as the next person. If we are able to avoid certain situations we absolutely would as it doesn't benefit us to have an outage it hurts every time. Understanding not having internet is frustrating and a large inconvenience to the majority we do the best we can in each situation to quickly repair and restore any damage that has taken place.
As for the location of the accident still looking into this and once have the info I will send the information in the thread. |
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