O Canada! > Canadian > Canadian Broadband > Start Communications - 2013 Feb Cogeco-Land Packages

Start Communications - 2013 Feb Cogeco-Land Packages

Cogeco D3 Ontario Territories ONLY

Re: Start Communications - 2013 Feb Packages

Change from 4->6 and 55->60 is automatic, may need to reboot your modem.

reply to Davesnothere
Hi
Im really interested in start.ca

Can you pls give me a bit more info on dns and routing? I know you have access to higher speeds (vs teksavvy) because you are on the aggregated network.

But i have no idea what that means when it comes to routing/dns issues. How about line issues?(do you email rogers for all? Some? None?)

Honestly i ve heard only good things about start and i am thinking of switching but need more info as yiu are a new company.

The internet is my home phone, netflix, itunes. So i dont enjoy not having it for long periods of time/ and the usual nightly youtube slowdowns are not nice either(this happens on teksavy. Not rogers)

Thanks

We have our own DNS servers and do our own routing. We still have to work with the underlying cable networks for line issues, etc.

We're not a new company though, we've been around since 1995.

reply to Davesnothere

Re: Start Communications - 2013 Feb Cogeco-Land Packages

reply to cog_biz_user
There is no static ip availability on cable at this time so DNS would be highly not recommended and Cogeco blocks inbound port 25 also unfortunately.

Hope there is some sort of $59.95 offering the future with 300 GB usage and 40+ Mbps DL and 2 Mbps UL

reply to Davesnothere
Greetings Rocco, Richard, et al ...

Joined START on Jan 22nd, 2013 - 10 business days after placing our order upon returning from a 2-week vacation in the sun.

Left Cogeco here in Niagara Region, and settled on the "20 Mbps / 1.5 Mbps / 300 GB Cap" service @$49.95. although another plan @$59.95 with 400 GB Cap was a consideration, to which we thought to upgrade if the 20/1.5/300 wasn't enough.

Then came the new plans on the SAME DAY that our service went into effect. Seemed we lucked out with the 300 GB Cap, as we have joined Netflix after acquiring a new toy in a Samsung HT-D6530 Blu-Ray with Smart Hub.

So, just noticed even newer plans posted a few days ago.
Looks like there is now a "30 Mbps / 2 Mbps / 250 GB Cap" plan for the same price.

Guess you can see where I'm headed with this, so any chance you could direct me with your best suggestion or even better, advise me what exactly the grandfathering process does for our situation?

Of course we want it all - 30 Mbps / 2 Mbps / 300-400 GB Cap .

Btw, did I mention that we have been absolutely ecstatic with results of our switch to START after 7 years with Cogeco and 2 years with Bell Symaptico prior to that?

Thanks in advance,
Tedsky in Welland.

 
Please review my OP.

As is common with grandfathering, if you move to a newer plan, you CANNOT return to the one which you got when you first ordered.

So, what you need to figure out is whether the higher monthly usage cap more important to you, or the speed ?

I suggest sitting tight for a month or two, keep checking your usage at the convenient link on the START website (no login necessary), evaluate your NetFlix, and decide AFTER that.

Also, further new plans are likely going to happen after the CRTC (speculated to be soon) announces a decision which will affect rates, and usage caps may go up again.

Wecome to START !

(also do some speed tests - you may be set to a faster speed than they told/sold you - SHHHH )

(I know you're there, Tommy)

I'd be happy to sit tight and wait out the CRTC decision, but the opportunity to go to that 400 GB plan is fast disappearing (if not already gone) since when I activated was only 3 weeks ago.

I was advised then that I could upgrade to the other plan for $10 more within 30 days, so ...

That's were all the testing of my data usage and speeds thus far suggest that the other plan for just $10 would be better and may even get a speed boost at the same time, soon.

Thanks for your feedback, Tommy ... errrr... Dave

Dave, are you there, Man?

Yesterday, I spoke with Sean in Tech Support. While he understood my situation (and gets full marks for passing my concerns on to Start Management) the legacy package to which I was referring (and to which I was hopeful of moving) was eliminated on Feb 1st, 2013.

Received a voice mail yesterday from Jennifer at Start confirming same, as passed on from the "boss" (Hi Rocco ).

You know, when one opportunity passes you by, sometimes another presents itself.

A few weeks ago, when returning my rental modem to Cogeco (once I received my Thomson DOCSIS 3.0 rental from Start), I met a fellow in line looking to get his HD Converter box retrofit to be able to use HDMI.

I suggested that since it had a DVI port and TOSlink optical audio, he could just get a DVIHDMI adapter (about $10) and a TOSlink cable (about $30), hook it all up, and be off to the races.

When the Cogeco tech advised him that it was better to just go to Best Buy and "buy" one (since his box was fully paid for, and Cogeco was under no obligation to offer him an upgraded unit), he turned to me and said "Do you want it?"

I'll let you guess "the rest of the story".
Paul Harvey .................... Good Day!

 
So you 'got the stuff' before he 'flushed' it.

And you know what the Ferengi say about opportunity....

(actually, they have rather a LOT to say on the subject)

I would observe that you did well.

BTW, when these packages came along, I actually DOWNgraded to the new 20/1.5/150 package from my previous 20/1.5/300, and put the spare $11.30 (incl GST) per month towaards my existing phone costs (yes, I have VoIP, so that about covered it).

AND, it turns out that 20/1.5/xxx became 20/2/xxx a week or two later, as most START packages got higher upload speeds when Cogeco improved the same ones for their own retail customers on Feb 1st (including yours).

That's soitainly more fair than how BH#$ELL would have handled it, nyuk, nyuk.

= = = = = = =

BTW, those latest upload-improved deals are what ended up in my screenshot, by the time I began this thread.

--

We have only 2 things about which to worry :
(1) That things may never get back to normal
(2) That they already HAVE !
-
START Forum »Start Communications
Or you can still use Canadian Broadband.

Ferengi on Opportunity:

6. Never allow family to stand in the way of opportunity.
9. Opportunity plus instinct equals profit.
103. Sleep can interfere with opportunity.
(Slightly abridged, but spot on all the same ).

At this point, do we move off the 20/2/300 to the faster 30/2/250, or just stay put (asd you have suggested) hoping to be grandfathered to 30/2 plus our current 300 GB?

Decisions, decisions ...

Cheers,
Ted

 
That for which you hope would not be considered 'grampa-ing', because yer already yer own grampa as it is, but if wholesale rates improve enough, they may offer plans more like what you have suggested, and/or like they first had, maybe even for a few less bucks, and you could choose one of those if that happens.

I'll be watching too, as though I do not really NEED more than I have now, if it's a good enough deal, I might still move up somewhat again.

--

We have only 2 things about which to worry :
(1) That things may never get back to normal
(2) That they already HAVE !
-
START Forum »Start Communications
Or you can still use Canadian Broadband.

DNH,

Now that I've been on a 20/2/300 Start pkg for about 5 weeks, I'm beginning to experiment with DNS Proxy Servers for Netflix (to name one streaming service being considered).

Any comments on Unblock-US, Blockless, HideMyNet, Tunlr, etc?
(HMN has a promo code: 50OFF2013 ti cut an annual recurring subscription in half from $48.99 to $24.50 USD!

(Naturally, it would be nice to hear that that one is a good one with which to hook up)
»www.hidemynet.com

Cheers!
Ted

I use Unblock-US and i'm very happy with it. Even SuperHD works with it (with Netflix).