said by whoaru99:My guess is that the people who are really pissed off about it just quit and change service to something more pleasing to them, rather than come to a forum with post after post after post to try to leverage Charter using the forum.
WAGS are fine, but not the same as facts. Some people whine, others act; often one subset is not precisely the same as the other.
I can see through the tactic like a pane of glass and so can Charter. Most forums have policy against that sort of thing but apparently not here.
Can't say that either AT&T, or Comcast have such policies, either. And Comcast actually did respond to forum leverage WRT traffic shaping; and maybe cost, as well. A while back Comcast added an "Economy" tier, which is roughly DSL speed for DSL price. Not heavily advertised, but retention trots it out as an offer for subscribers about to bail over price.
I did a fair amount of whining over changes to AT&T services; until they introduced caps. Then I pulled the trigger, and AT&T lost another subscriber.
My question still remains...has the account been cancelled yet or still idle threats?
It took me nearly a year of griping before kicking AT&T to the curb. And if Comcast had been the only other game in town, I would have just downgraded my speed. I was actually in the process of deciding between staying with AT&T, but downgrading, or jumping ship when they imposed their caps.
BTW, I now have 15 Mbps ADSL2+ with a static IP address for just $19.98 a month.