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walile

join:2013-02-10
reply to tGelinas

Re: [Cable] TEKSAVVY, KICK YOUR LAWYERS IN THE ASS

The fact that customers are not getting refunded for the downtime makes me feel that TekSavvy can be just as bad and evil as Bell/Rogers.

This is not the first time that I have experienced service interruption for a lengthy period of time with TekSavvy. I understand that smaller ISP get screwed sometimes, but at least don't make me pay for services not rendered.

If I asked someone to prepaid for 50L of gas at the pump, but could only deliver 40L of gas. Shouldn't I refund the customer for the 10L difference? If I refuse to refund my customer, wouldn't that make me a criminal?

Sorry OP if I got off topic