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Pen Argyl, PA
reply to Timothy

Re: Can not make outgoing calls

Dumb question, did you log into your MJ account ( my.magicjack.com) and check to see if your account is setup to send AND receive calls? If you do not set it up that way when you first register your MJ you will only receive calls and not be able to make outgoing calls. I can't tell you exactly where to check on your account since I no longer have an active MJ account as I have been using OBi for 2 years now.
Joe Sica


Yea I did all that-- I think the real problem is with the software MJ uses for the handset option. They use USB Internet Phone By Tigerjet. They switched to this software when they brought out MJ+. If you go to their help section they tell you not to use it-- however, when you talk to their tech service, one of the tasks they ask you to do is uninstall it and then reinstall-- which doesn't make a lot of sense to me when they tell you not to use it in the first place. I did some research on the software, and, it seems there might be some compatability problems with the windows operating system-- anyway, I have given up on it!! I use MJ primarily for foreign travel-- so I just bit the bullet and upgraded my cell phone service-- cost more but at least I know it works!!! Thanks everybody-- I am signing off for good!!