Duly noted.
It seems to work great now that the Qwest firmware is on it. The strange thing was that if I had the modem connected to their main phone line, I couldn't even get into the web interface for the modem most times because it was like the connection suddenly couldn't be made. With this firmware on it however, it seems to be behaving beautifully and now seems to deliver a slightly faster connection (1.41Mbit DL / 620Kbit UL / 115ms vs 1.1Mbit DL / 300Kbit UL / 250ms), and a much more reliable usability. It was a bit of a learning curve compared to Bell from Hell's crapware, but it was MUCH easier to navigate through and configure, and integrates the MDC into the main interface instead of hiding things and locking them down. We're both thrilled.