|reply to tberg |
Re: Good Retention experience
I was not so lucky this time around, called and was told nothing that they could do for me at this time, other than give me a few premium stations that I would not watch anyway, then he told me that I call back in 6 months to see what they would do. In addition to one of my promos ending the rates also went up on my TV, and a new cost recovery fee was added. Cable is coming this Friday to install. Almost every day now AT&T is calling me about those premium stations that I don't want anyway.