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15444104
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join:2012-06-11
reply to whoaru99

Discussing dissatisfaction ...

If I were Charter I would look at this thread as a constructive effort to have them RECONSIDER the viability of their take it or leave it tier at 50$/mo or so and reinstate a more value oriented product.

This is why companies fear the internet because customers have the power to push back and the rest of the public gets to see this. I suppose if you are using a hard nosed business plan it will be more difficult to pursue it today.

I am a paying Charter customer, that has paid on time in full for all service I have been provided with over the years now.

Sometimes the same point must be framed in several ways for it to be well understood.