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tinius
join:2002-03-09
Myrtle Beach, SC

tinius

Member

Re: [TWC] (?) Frequent cable modem reboots - SB6121

Thank you. Where can I find the range of value for these parameters and what the values should be?

-stephen

Jabbu
Premium Member
join:2002-03-06

Jabbu

Premium Member

»Road Runner HSI Forum FAQ »What are acceptable Modem signal levels?

tinius
join:2002-03-09
Myrtle Beach, SC

tinius

Member

Thanks. I also found this on the Motorola site,
here: »tinyurl.com/SB6121SignalLevels




I appreciate the assistance, now I can take the issue to TWC.

-stephen
tinius

tinius

Member

Hello. Just want to close this one out by reporting that Time Warner sent a tech who swapped a splitter in their box at entry to the house and replaced two short coax cables for the modem-to-router/-to-TV split. Since then, the Power Level has been well above the -10dBmV mark and we have had no more modem reboots.
Thanks for the assistance.
-stephen