said by ellentk:
When my standard SA Explorer 8300 malfunctioned, TW gave me an 8300HDC. Since I set it up with my standard def TV, I've been unable to get closed captions. I got them on my standard TV with the 8300.
I made no changes to the settings on my TV. I enabled captions on the 8300HDC, both "always on" and "on with mute." Neither worked.
Time Warner wants to send a tech over, but I'm wondering if the HD signal can't get through to my standard TV and a visit would be a waste of time.
Thanks for any info.
When we had a standard def TV we had an SA-8300, when that died, we got an SA-8300HDC. Closed Captioning did not work, until we bought an HD-TV and hooked up the HDMI cable and new TV to the box. Being hearing impaired, I was so happy to have this feature available! Since you already have an HD box, (they are all HD now), you might want to spend $500 just to get an HDTV. The difference in going from SD to HD is mind-boggling amazing! Remember, you would need to hook up the TV and box using either HDMI or Component Cables. S-Video Cables will not give you HD, and neither will Composite Cables. Closed-Captioning should work than. On with Mute I am told only works with the proper HDTV set up AND only if you control your box volume through your box. You would need Component Cable to control box volume through the box. HDMI only controls the volume through your TV, like most have it anyway.