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Medford, OR
reply to RonSMeyer

Re: which brand of modem to buy for charter internet

My experience recently with Charter is that they will not allow a customer to keep their own modem if you decide to change your service plan with them. I had a Motroloa 6120 that I owned for the last 2 years. I was told that I had to use a Charter provisioned modem when I cancelled my TV service. I got stuck with a not so amazing Cisco DPC3008. So I can't speak for everyone but it appears in my area you can't keep your own modem. It sounds like they will however let you provision a new one based on the posts I have read here. Pretty weird how this varies from customer to customer.


Saint Louis, MO
This week I was thinking of dropping my basic TV because it's going up $10 a month in March and I don't really use the TV part of cable that much. Are you saying that I will have to give up my own modem if I cancel the TV? Will I be charged for their modem? I am currently on the second year of a price guarantee for internet. ($34.99 month for 15/3 service)