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dropped dsl and scammed by customer support

I've been with zionism for about a month at first no problem
Then it started dropping the DSL a repair tech came out did some
Testing drive off then came back and my dl speed jumped up to
About 4600 he also installed a new modem.
This is were it gets good after he left I noticed my lap tops couldn't
Log on I Tryed the password it said it was wrong. So I called
Tech support they gave me the run around and insisted I needed
My computer cleaned up and i. would cost $ 199.0000