US Cable Support > Charter Internet/TV > [Speed Issues] Grants Pass, OR still getting slow speeds....

reply to KoRnGtL15

Re: [Speed Issues] Grants Pass, OR still getting slow speeds....

My speeds here in Medford have actually gotten better over the last 3 weeks. I was having some serious issues back in February into the first half of March. I actually was going to go the DSL route again until Centurylink failed to provide speeds as advertised. I still get the typical 6 PM slow down but my speeds are now in the 15/4 range as compared to 1.5/4 before. I did have a technician come out and check all of my connections and the node that I am assigned to. I was told it was congestion and too much traffic assigned to one area, but not much more was said. Surprisingly three days later a series of Charter vans showed up around my neighborhood working on the pedestals and distribution boxes. So as of right now I am fairly happy and can live with it.

Here is a snapshot of my speeds as of 8:30 this morning:
»speedtest.ookla.com/result/2077568141.png

I have not heard anything back just yet. Something has changed though the last couple of days. Just took this at 1:36pm and could never reach full speeds during the day before. Evening is still a drag and single digits. But, it seems like something is finally starting to be worked on. Giving it this week and if I don't hear anything. I will be all over it once again.

Here is another update with afternoon speeds here in Medford. Pretty stable for the last few weeks.
»speedtest.ookla.com/result/2084073853.png

My thread....»[Speed Issues] Nightly slow speeds...

As of tonight...
»speedtest.ookla.com/result/2084531394.png

Looks like you're having a pretty damn good night in comparison.

Please let us know how the local office visit goes, I'd also like to refuse payment.